Stepping into the rental market as a first-time property investor in 2025 offers significant opportunities, but it also comes with challenges. With evolving tenant expectations, an updated legal framework and increasing competition among landlords, success demands knowledge, preparation and professionalism.
The foundation of a good landlord-tenant relationship is a clear understanding of South African rental law. The Rental Housing Act 50 of 1999 (RHA), with its amendments, remains the guiding legislation for residential renting. As confirmed by Senior Legal Counsel at TPN, Rowan Terry, compliance is not negotiable.
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Key legal obligations include:
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Written lease agreements: Required for all rental arrangements, clearly outlining rental amounts, deposits, maintenance responsibilities, notice periods, and termination clauses.
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Security deposits: Landlords must place tenant deposits into interest-bearing accounts and return them, less any justified deductions, within 7 to 14 days after lease termination.
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Maintenance obligations: Landlords are responsible for ensuring the property is safe, habitable, and structurally sound. Urgent repairs must be addressed promptly.
The Rental Housing Tribunal provides a free and effective forum for resolving disputes. However, prevention through compliance and good communication remains the best strategy.
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To qualify for a rental property, prospective tenants need a good credit score, proof of income and a clean background check. Landlords also typically look for a solid payment history and may request references from previous landlords.
With rental demand often outstripping supply, many properties are not advertised and have waiting lists. Prospective tenants should prepare necessary documents and start searching early, ensuring they’re ready to act quickly if an opportunity arises.
Whether applying to rent your first home or preparing to hand back the keys, understanding your rights and responsibilities as a tenant can save money, reduce stress and set you up for future rentals.
Tenant screening and records
Rental agencies increasingly use advanced applicant screening tools that rate applicants based on their payment history and how well they maintain the property. Cooperating with inspections, staying on top of maintenance and maintaining a solid payment record will help put your application at the top of the pile.
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Inspections and maintenance - what are your responsibilities?
Landlords are always looking for tenants who take good care of their homes, but what does that mean in practice?
Tenants are generally responsible for minor day-to-day upkeep, like replacing light bulbs or keeping the garden tidy. Structural repairs, plumbing issues and electrical faults remain the landlord’s responsibility. However, tenants should report problems promptly to prevent escalation.
“If something breaks, report it promptly in writing,” says André van Rooyen from PayProp. “This prevents the issue from worsening and creates a record you can refer to at the end of the tenancy. If your agency has a maintenance portal, use it to track progress on resolving the issue.”
Landlords cannot deduct money from your deposit for fair wear and tear - the natural deterioration over time. They can only charge for damage beyond normal use.
Inspections, including incoming (before you move in) and outgoing (when you move out), document the property’s condition. Interim inspections may also be carried out during the tenancy if stipulated in the lease. Being present during inspections and keeping your own record protects both tenant and landlord.
“An incoming inspection protects the tenant as much as the landlord,” says Van Rooyen. “A detailed record from day one makes it easier to avoid disputes about damage later.”
READ: From renter to homeowner: Your guide to buying your first property
Why your payment and tenancy record matters
Paying rent on time isn’t just about keeping your current landlord happy. A positive record can help you secure future rentals and sometimes negotiate better terms.
“With more agents and landlords using digital platforms to manage applications, your payment and rental history is increasingly visible,” says Van Rooyen. “Tenants who pay on time and maintain the property will find it easier to get approved for future rentals.”
If tenants face financial difficulties, it’s crucial to communicate with the landlord or agent before falling into arrears. Arranging deferred payments or a payment plan (if available) can preserve your good relationship and protect your rental record. Advanced payment tools can ensure pre-approved late payments don’t affect your history.
Van Rooyen emphasizes the following:
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Be present for inspections and keep copies of reports.
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Understand the difference between fair wear and tear and damage.
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Report maintenance issues promptly and in writing.
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Keep your payment record spotless - it’s your rental CV.
“Good tenants aren’t simply lucky; they’re proactive,” says Van Rooyen. “Know your rights, meet your obligations and you’ll enjoy a smooth, stress-free rental experience now and in future properties.”
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